At FunFakes, we pride ourselves on delivering high-quality, 100% legal novelty cards quickly and securely to customers across the UK, Europe, and beyond. Below, we outline our printing, packaging, and shipping processes to ensure you know exactly what to expect when ordering from us.
We print and dispatch your novelty cards the next working day after your payment is confirmed, using our state-of-the-art printing technology to ensure premium quality and efficiency.
Your FunFakes novelty cards are packaged with care to ensure secure and discreet delivery:
Protective Packaging: Cards are enclosed within a sturdy piece of folded card, making it difficult to discern the contents by touch.
Discreet Envelopes: We use standard white DL envelopes with only a UK return address printed in the top left corner and your delivery address. No other markings or branding appear on the envelope for maximum discretion.
Secure Sealing: Every envelope is sealed with adhesive tape to ensure your order remains protected during transit.
Untracked Mail: For security and privacy, all orders are sent via regular, untracked mail through [Royal Mail or equivalent – placeholder, please confirm postal service].
Delivery times depend on your location:
To the UK :
5 days
To Europe :
7 days
To Rest of World :
7 to 15 days
Please note that these are estimated delivery times and may vary due to postal service delays or customs processing for international orders.
In the rare event that your order does not arrive, we’re here to assist:
Possible Scenarios: Your order may have been lost in transit or returned to us due to an incorrect address.
Lost Orders: If your order is lost, we’ll verify the shipping address with you and promptly resend your novelty cards at no additional cost.
Returned Orders: If the order is returned to us, we’ll contact you to confirm the correct address and reship the package as soon as possible.
Please allow up to [14 working days – placeholder, please confirm timeframe] before contacting us about non-delivery, as we cannot track orders with the postal service before this period.
Yes, all FunFakes orders are trackable for your convenience! Once your order is dispatched, you’ll receive a confirmation email containing a unique tracking number and a link to the tracking portal of [Royal Mail or equivalent – placeholder, please confirm postal service]. To track your order:
Open the dispatch confirmation email sent to your registered email address.
Click the provided tracking link or visit [tracking page URL – placeholder, please provide URL].
Enter your tracking number to view real-time updates on your order’s status and estimated delivery date.
If you encounter issues with tracking or have not received your tracking information, please contact our support team using the contact form. We’ll resolve any concerns promptly to ensure your order arrives as expected.
For any further questions or assistance with your order, reach out to our friendly team using the contact form. We’re dedicated to making your FunFakes experience exceptional!
