Free Recorded Delivery on orders over £85

Ordering Questions

Use your phone to take a good, clear photo of yourself. Any modern phone will take a good picture.

Please do these things:
✔️ The photo should be well lit.
✔️ Take a picture against a plain background.
✔️ Look straight at the camera.

Please don't do these things:
❌ Don't wear glasses or a hat.
❌ Don't make a stupid face.
❌ Don't have anyone else in the picture.
❌ Don't take a picture of another picture, it always turns out terrible.
❌ Don't try to Photoshop the photo yourself.
❌ Don't take the picture at an angle.

  1. Pick the card you want
  2. Fill out the form, add your picture
  3. At the end, pay by card or crypto.
  4. We send you the card in the post, and it arrives a few days later.

Ordering a card is easy, simply add the cards you want to the cart, then go to checkout and follow the form. You need to give us the details for the card, upload your picture and give us your delivery address.

Once the form is complete, you'll be given an order number. Your card will be printed and posted the next working day.

All orders are posted by untracked, unrecorded delivery. We do not use or offer FedEx or UPS delivery.

We post the cards in a plain white cardboard envelope. The only things printed on it are your name and address, and our return address (London mailing address). You can't tell what's inside.

In the event your letter is undelivered it will be returned to us.
Larger orders of 10 or more cards are enclosed in a padded envelope. All envelopes are securely taped shut.

We email you when we receive your payment, when we're printing your cards, and when they're dispatched.

Once paid, your order is printed the next working day. Delivery time depends on your location and whether you've opted for tracked delivery.

Standard delivery:
To the UK: 5 days
To Europe: 7 days
Rest of World: 7 to 15 days

Tracked delivery:
To the UK: 3 days
To Europe: 5–7 days
Rest of World: 5 to 12 days

Tracked delivery is available at checkout. See our delivery page for full pricing.

We email you at every stage — when we receive your payment, when your cards are being printed, and when they're posted.

Check the order tracking page first — enter your email or order number. It's faster than emailing us.

If you chose tracked delivery at checkout, your tracking number will be in the dispatch email. If you went with standard delivery, there's no tracking — you'll need to wait for the post.

Still stuck? Contact us with your order number and we'll look into it. Without an order number, we can't help.

❌ NO, don't attempt this.

All orders are processed and shipped from our international printing facility and cannot be collected in person. Our London address is a registered office only, and no staff or products are present there. Attempting to visit will be a wasted journey.

Standard delivery is included in the price of every card — worldwide, no extra charge.

If you want tracked delivery, that's available at checkout for a small fee. See our delivery page for tracked pricing and estimated times.

Payment Questions

Once you've completed the order form, there's a detailed guide on where to send payment, which is also emailed to you.

You can pay for your cards in the following ways:
Major Cards — Pay by card at the end of the ordering process.
Bitcoin or other CryptocurrencyFast but a bit complicated to get. Orders paid by Bitcoin or other cryptocurrencies are made the next working day. Simply complete the order form and tap the "pay with coin" button.
Learn more about cryptocurrencies here.

Yes. After your first card, any additional cards in the same order are significantly discounted to just £5 each. This discount is automatically applied at checkout when you order for yourself or a group. You can see our full pricing structure here.

We accept over 2000 different cryptocurrencies. Learn more about paying with crypto.

Returns & Cancellations

Yes, you can easily edit all card and delivery details yourself any time before your payment is processed.

How to change your order:
  1. Log into your account (one is automatically created with your email address).
  2. Use the Order Tracking page (enter your email or tracking code to access your order).
Please note: You have to make the edits yourself — we can't do it for you. Once an order is paid for, it goes straight to print and can't be changed.

Customer Errors (e.g., Typos, Wrong Photo)
As our cards are custom-printed with the exact details you provide, we are not able to offer reprints or refunds for errors made in the order form.

To prevent this, we have a two-step verification process:
1. Live Preview: You will see a preview of your card before you finalize your order.
2. Self-Service Edits: You can edit your order details at any time before your payment is processed.

Printing Errors
In the unlikely event you receive a card with a print-quality defect, please contact us via the website with your order number to arrange a free replacement.

You can cancel any unpaid order yourself — the order form and confirmation email both have a cancel button at every stage.

Before payment: Cancel any time using the button. Your order details are deleted from our server shortly after.
After payment: Once payment is received, your order goes straight to print and cannot be cancelled or refunded.

We can't cancel orders on your behalf — you need to do it yourself through the order form or email link.

Product Questions

Very. We've been printing novelty cards for thirty years and we've spent over £250,000 on equipment. The print is high-res, the colours are sharp, and the cards feel like proper cards — not flimsy bits of plastic. Great for film props, collecting, or just having something that looks the part.

Yes. We use high-resolution printing to ensure that all barcodes and QR codes on our novelty cards are fully scannable with standard smartphone apps. These are for novelty purposes only and are not linked to any official database.

UV DTF (Direct-to-Film). Here's what happens:
  1. Setup — We take your details, photo, and signature and combine them with our card artwork on a PVC or polycarbonate base.
  2. Printing — The full design gets printed in high resolution onto a transfer film using UV-cured inks.
  3. Bonding — The film is permanently fused to the card surface. Edge to edge, no gaps.
  4. Finishing — A tough overlaminate goes on top. Premium cards get holographic patterns as well.
We've put over £250,000 into equipment and processes. It's a big operation.

Yes. All cards feature dynamic, multi-layered holographic overlays and intricate UV ink patterns that are hidden in normal light but reveal colorful graphics under a blacklight. Both features are included as standard at no extra cost.

No. We only sell our own original novelty designs. We do not create copies of any document provided to us. This policy ensures full compliance with UK law, including copyright regulations and the Identity Documents Act 2010.

We have been successfully printing quality novelty ID for over 25 years. We will respond to any enquiry and we offer quality customer service.

Yes! It is 100% safe to order from us. Pay by card or crypto. The fastest, quickest and safest way to order is using bitcoin or other cryptocurrency. We accept over 2000 coins and tokens.

If you cannot find an answer to your question, please contact us here. Asking for something illegal, or for something covered in this FAQ will result in no reply being received.