Wondering whether this site is legitimate before you read any further? That question is answered separately on our reviews page.
Ordering Questions
Use your phone to take a clear photo of yourself. Any modern phone will do.
Do:
✔️ Good light.
✔️ A plain background.
✔️ Look straight at the camera.
Don't:
❌ Glasses or a hat.
❌ Filters, or editing it yourself.
❌ Anyone else in the shot.
❌ A photo of a photo. It always comes out badly.
❌ An angle. Straight on, straight face.
Do:
✔️ Good light.
✔️ A plain background.
✔️ Look straight at the camera.
Don't:
❌ Glasses or a hat.
❌ Filters, or editing it yourself.
❌ Anyone else in the shot.
❌ A photo of a photo. It always comes out badly.
❌ An angle. Straight on, straight face.
- Pick the card you want.
- Fill out the form and add your photo.
- Pay by card or crypto at the end.
- We post the card and it arrives a few days later.
You give us the details for the card, upload your photo, and give us your delivery address. Once the form is complete you get an order number, and your card is printed and posted the next working day.
Royal Mail, in a plain white cardboard envelope. The only things printed on it are your name and address and our return address. You can't tell what's inside.
Standard delivery is included in every order. Recorded delivery is an option at checkout, and free over the threshold shown at the top of the page.
If a letter can't be delivered it comes back to us. Orders of 10 or more cards go in a padded envelope. Every envelope is taped shut.
Standard delivery is included in every order. Recorded delivery is an option at checkout, and free over the threshold shown at the top of the page.
If a letter can't be delivered it comes back to us. Orders of 10 or more cards go in a padded envelope. Every envelope is taped shut.
We email you when we receive your payment, when we're printing your cards, and when they're posted.
Once paid, your order is printed the next working day. From there:
Standard delivery:
UK: 5 days
Europe: 7 days
Rest of World: 7 to 15 days
Recorded delivery:
UK: 3 days
Europe: 5–7 days
Rest of World: 5 to 12 days
See the delivery page for prices.
Once paid, your order is printed the next working day. From there:
Standard delivery:
UK: 5 days
Europe: 7 days
Rest of World: 7 to 15 days
Recorded delivery:
UK: 3 days
Europe: 5–7 days
Rest of World: 5 to 12 days
See the delivery page for prices.
We email you at every stage — when we receive your payment, when your cards are being printed, and when they're posted.
Check the order tracking page first — enter your email or order number. It's faster than emailing us.
If you chose recorded delivery, your tracking number is in the dispatch email. With standard delivery there's no tracking, so give it the full delivery window before worrying.
Still stuck? Contact us with your order number and we'll look into it.
Check the order tracking page first — enter your email or order number. It's faster than emailing us.
If you chose recorded delivery, your tracking number is in the dispatch email. With standard delivery there's no tracking, so give it the full delivery window before worrying.
Still stuck? Contact us with your order number and we'll look into it.
Everything goes by post. Cards are printed and posted from our printing facility, and the London address is our registered office, so there's nothing to collect from either.
Standard delivery is included in the price of every card, worldwide.
Recorded delivery is available at checkout for a small fee, and free over the threshold for your currency. See the delivery page for prices and times.
Recorded delivery is available at checkout for a small fee, and free over the threshold for your currency. See the delivery page for prices and times.
Payment Questions
Two ways, both at the end of the order form:
Debit or credit card — all major cards, secure checkout.
Crypto — Bitcoin, Ethereum, USDT and 2,000+ other coins. Tap "pay with coin" at the end of the form. Crypto orders are printed the next working day.
Not ready to pay? Save the order and we email you a payment link. Nothing is printed until you pay. More on paying with crypto.
Debit or credit card — all major cards, secure checkout.
Crypto — Bitcoin, Ethereum, USDT and 2,000+ other coins. Tap "pay with coin" at the end of the form. Crypto orders are printed the next working day.
Not ready to pay? Save the order and we email you a payment link. Nothing is printed until you pay. More on paying with crypto.
Yes. After your first card, every extra card in the same order is £5 — any design, for you or for friends. The discount is applied automatically at checkout. Full details on the pricing page.
Yes. You see a live preview of your card before you pay, you can edit or cancel any time before payment, and if a card arrives with a print defect we replace it free. We've been printing since 1996; the reviews page has the numbers.
Returns & Cancellations
Yes. You can change all card and delivery details yourself any time before your payment is processed.
How:
How:
- Log into your account (one is created automatically with your email address).
- Use the Order Tracking page (enter your email or tracking code to open your order).
Mistakes in the order (typos, wrong photo)
Cards are printed with exactly what you put in the form, so we can't reprint or refund for details that were entered wrong. Two things stop it happening:
1. Live preview — you see the finished card before you confirm the order.
2. Self-service edits — you can change anything up until your payment is processed.
Print defects
If a card arrives with a print-quality fault, contact us with your order number and we'll replace it free.
Cards are printed with exactly what you put in the form, so we can't reprint or refund for details that were entered wrong. Two things stop it happening:
1. Live preview — you see the finished card before you confirm the order.
2. Self-service edits — you can change anything up until your payment is processed.
Print defects
If a card arrives with a print-quality fault, contact us with your order number and we'll replace it free.
Any unpaid order can be cancelled by you — the order form and the confirmation email both have a cancel button at every stage.
Before payment: cancel any time with the button. Your order details are deleted from our server shortly after.
After payment: the order goes straight to print and can't be cancelled or refunded.
Before payment: cancel any time with the button. Your order details are deleted from our server shortly after.
After payment: the order goes straight to print and can't be cancelled or refunded.
Legal
Yes. Every card we sell is our own original design with a novelty disclaimer printed on it, and it is legal to buy and own in the UK. What is not legal is using one to pretend you are older than you are, or someone you are not, so don't. The full position is in our Legal Notice.
Your details are used to print and post your order and for nothing else. They are not shared with anyone, and they are deleted 90 days after your order completes. The privacy policy has the full picture.
Product Questions
Very. We've been printing cards for thirty years and we've spent over £250,000 on equipment. The print is high-res, the colours are sharp, and the cards feel like proper cards — not flimsy bits of plastic.
UV DTF (Direct-to-Film). Here's what happens:
- Setup — We take your details, photo, and signature and combine them with our card artwork on a PVC or polycarbonate base.
- Printing — The full design gets printed in high resolution onto a transfer film using UV-cured inks.
- Bonding — The film is permanently fused to the card surface. Edge to edge, no gaps.
- Finishing — A tough overlaminate goes on top. Premium cards get holographic patterns as well.
Yes. Every card has a multi-layered holographic overlay and UV ink patterns that are hidden in daylight and light up under a blacklight. Both are included as standard.
No. We only print our own designs.
If you can't find the answer, contact us and we'll get back to you.